Organization Structure

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Sales Planning

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Knopik Michał Zbigniew

Head of department

The aim of our operations is to secure Distributor’s expectations by smooth delivery of ordered vehicles in ideal condition, within minimum lead-time and consideration of special priorities and potential claims.

Sections	Roles and responsibilities
Sales Strategy	Launch projects coordination between factory and sales network Order forecasts and market trends Pricing policy of vehicle sales Department cost control
Order Control	Definition of product specifications available for Customer Coordination of vehicles ordering process by distribution network European origin of goods confirmation Sales coordination for 40 markets
Sales Control	Order allocation according to regional needs of the market Coordination of vehicles delivery logistics from factory to Customer compounds Transportation insurance Sales coordination for 34 markets
Aftersales Service	Customer and product support for Hyundai Distributors Quality improvement programs support Technical service instructions release for distribution network Customers claims processing for 80 markets